Privacy Policy

Last Updated: 10 August 2026

At Digital Support – The Complete Digital Solutions (“Digital Support”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use digitalsupport.in, contact us, submit an enquiry, apply for an internship/job, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information when you interact with our website or services:

A. Personal Information

Depending on how you interact with us, we may collect:

  • Full name

  • Mobile/telephone number

  • Email address

  • Company/business name

  • Business location

  • Website or social media profile

  • Service requirements

  • Information provided through enquiry forms

  • Information provided while requesting a proposal or consultation

  • Information submitted for internship or employment opportunities

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website

  • General website usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.


2. How We Use Your Information

Digital Support may use the information collected for purposes including:

  • Responding to enquiries and requests

  • Providing quotations and proposals

  • Understanding your business requirements

  • Providing and managing our digital marketing services

  • Communicating with clients and prospective clients

  • Providing customer support

  • Managing internship and employment applications

  • Improving our website and services

  • Conducting website analytics

  • Sending service-related communications

  • Sending promotional or marketing communications where permitted

  • Preventing fraud, misuse, spam, or unauthorized activity

  • Maintaining website security

  • Complying with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable law.


3. Contact Forms and Enquiries

If you submit information through a contact form, enquiry form, consultation request, proposal request, or any other form on our website, we may use the information provided to contact you regarding your enquiry.

This may include communication through:

  • Phone calls

  • SMS

  • WhatsApp

  • Email

  • Other business communication channels

Submitting your contact information does not necessarily mean that you will receive promotional communications. Where required by applicable law, we will obtain appropriate consent before sending marketing communications.


4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember website preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising and marketing campaigns

  • Analyze website traffic

  • Provide relevant content or advertisements

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.


5. Analytics and Advertising

Digital Support may use third-party analytics and advertising platforms to understand website traffic, measure campaigns, and improve marketing performance.

These services may collect information such as:

  • Website visits

  • Page interactions

  • Device/browser information

  • Approximate location

  • Advertising interactions

  • Conversion information

Examples may include services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, or other similar platforms.

These third-party services may process information according to their own privacy policies.


6. How We Share Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

  • Employees and authorized team members

  • Service providers working on our behalf

  • Website hosting and technology providers

  • Analytics and advertising service providers

  • Communication and CRM service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

Third parties receiving information from us are expected to handle it appropriately and only for legitimate purposes.


7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.


8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing requested services

  • Maintaining business and client records

  • Responding to enquiries

  • Managing internship/job applications

  • Meeting legal, accounting, tax, or regulatory obligations

  • Resolving disputes

  • Protecting our legal rights

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.


9. Internship and Job Applications

If you apply for an internship or employment opportunity with Digital Support, we may collect information such as:

  • Name

  • Contact details

  • Educational qualifications

  • Resume/CV

  • Skills

  • Work experience

  • Portfolio

  • Other information voluntarily submitted during the application process

This information will be used to evaluate your application, communicate with you regarding opportunities, and manage the recruitment process.


10. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, advertising platforms, payment services, or other external services.

Digital Support is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.


11. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.


12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request information about how your data is used

  • Opt out of certain marketing communications

To exercise an applicable privacy right, please contact us using the details provided below.


13. Marketing Communications

If you receive promotional communications from Digital Support, you may request to stop receiving such communications.

You can contact us and request removal from promotional communications.

Please note that even if you opt out of marketing communications, we may still send necessary service-related, transactional, or administrative communications.


14. Data Transfer and Processing

Depending on the technology and service providers used by Digital Support, your information may be processed or stored on systems located in India or other jurisdictions.

Where required by applicable law, we will take reasonable steps to ensure that personal information is handled with appropriate safeguards.


15. Changes to This Privacy Policy

Digital Support may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.


16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Digital Support.

Digital Support – The Complete Digital Solutions

Website: digitalsupport.in

Phone: +91 9523163243 | +91 8910098662

Email: digitalsupportoffice@gmail.com

Address: Kadma, Jamshedpur, 831005

For privacy-related requests, please mention “Privacy Request” in the subject/message so that we can process your request efficiently.


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